The Author
The Author
Harold Hambrose is the founder and CEO of Electronic Ink, the design consultancy he established in 1990. Electronic Ink’s mission is to introduce a concern for the human experience to the information technology industry.
As a Graphic Design major at Carnegie Mellon University, Harold recognized that a burgeoning software industry was focused more on features and functions than on how usable these products were in the hands of human beings. Harold’s influence in his industry has pushed technology and technologists to be more conscious of the human experience with software products.
Harold is a pioneer in user-centered system development. He contributed to the design of the first public access banking machine for Citibank Corporation, the first computerized patient record for First Data Corporation’s Health Systems Group and the user interface for IBM’s OS/2. For 18 years, his unique approach to the design and build of digital products, as well as an unwavering concern for the user of computer-driven products and services has attracted leaders in the health care industry to award landmark projects to Electronic Ink. The company’s client roster includes AstraZeneca International, British Petroleum, Merrill Lynch, the New York Stock Exchange, Reuters, and Wyeth, to name a few.
Harold lectures extensively in the U.S. and Europe on the importance of Design and consideration for the end-user in the creation of business systems. He has spoken at conferences including the Internet World Conference Usability Workshop, London, England; the International Conference on Computer Human Interaction (ACM-CHI); IBM Interact; Carnegie Mellon’s Emergence 07; and the Designing Digital Communities Workshop, a presentation of Temple University’s Fox School of Business and the Philadelphia Wireless Project. In 2006 Carnegie Mellon University awarded Harold its Alumni Achievement Award for significant contributions to the fields of Technology and Design.
