From a Computerworld review on October 5, 2009.
Book review: What’s wrong with software development
Wrench in the System has one powerful message: We’re building our software enterprise applications all wrong. . . . Businesses need software “that sparks excitement in its target community of human users–excitement that their work is easier and more enjoyable, that they have become more effective, and that their employer is supplying tools that make them feel like part of a winning team.” We have a long way to go.
–Mitch Betts, Computerworld, October 5, 2009
