I’d like to share my response to comments on my interview with CIO.com:
Thank you for your passionate responses to this subject. Upon reflection, I probably started off my interview painting with too broad a brush. The definition of a business analyst deserves more discussion and analysis than I offered. Maybe I can clarify my position and we can continue the conversation. I take your point – “business analyst” means different things to different people, and on top of that, it’s a continually evolving role.
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Listen to Harold’s interview with Live, with The Vic McCarty Show on WMKT -AM 1270 AM Charlevoix, MI
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Listen to Harold’s interview with Live, with Business for Breakfast on KFNN-AM Phoenix, Arizona.
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Listen to Harold’s interview with Bill Kearney on Live, with Financial Spectrum WKXL-AM Concord, NH
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For a long time, software developers have been under the impression that usability practices constitute “good design.” Although usability is a necessary outcome of any successful design exercise, excellent design cannot be guaranteed from the execution of usability practices alone. Usability must be done within the design process and early enough to influence and guide development.
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Listen to Harold’s radio interview on the Kathryn Zox Show on WMET 1160 AM Gaithersburg, MD.
Part 1:
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Part 2:
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Software design expert Harold Hambrose’s new book, “Wrench in the System,” says poorly designed software is costing U.S. business $60 billion annually. Too many apps, he says, are still “pig ugly,” confounding users, instead of helping them. Here’s his advice for getting out of the rut.
By Thomas Wailgum / CIO Magazine
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I’ve got another book that I’d love to share with people, on a different topic by a different great writer and thinker: Wrench in the System
by Harold Hambrose. Hambrose is the founder and CEO of Electronic Ink, a design consultancy for information systems. What he mostly does is work on making enterprise systems work — tweaking those gigantic computer systems that are supposed to control all of the functions for an organization and every once in a while end up shutting the whole place down for months. (As in the famous implementation of SAP R/3 at Hershey’s a decade ago, which stopped them from shipping $100 million worth of candy for Halloween.)
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Listen to Harold’s interview with Peter Solomon from WIP 610 AM in Philadelphia, PA.
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